Expert Support

We're Here to Help

Get expert support for all your Booknetic add-ons. Our team is ready to help you succeed with comprehensive assistance and guidance.

24/7
Support Available
< 2h
Response Time
99.9%
Satisfaction Rate
15+
Add-ons Supported

Multiple Ways to Get Help

Choose the support method that works best for you

Online

Live Chat

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24h Response

Email Support

Send us a detailed message and we'll respond within 24 hours

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Self-Service

Documentation

Browse our comprehensive guides and tutorials

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Quick Answers

Find answers to common questions before submitting a ticket

Installation

How do I install an add-on?

Download the add-on file, upload it through WordPress admin panel, and activate it. Make sure Booknetic is installed first.

Compatibility

Are add-ons compatible with my version?

Check the add-on details page for compatibility requirements. We recommend using the latest stable versions.

Updates

How do I get updates?

Updates are automatically available through your WordPress admin panel. You can also download them from your account.

Need More Help?

Submit a support ticket and our team will get back to you as soon as possible

Before You Contact Us

  • • Check our documentation first
  • • Ensure you're using the latest version
  • • Have your license key ready
  • • Include error messages if applicable

Response Times

  • • General inquiries: Within 24 hours
  • • Technical issues: Within 2-4 hours
  • • Urgent matters: Within 1 hour
  • • Live chat: Instant during business hours